Position: Assistant Operations Manager

Company: Aramex

Link to Apply: click here

Job Role:

• Perform gap analysis on current offices vs SLAs and new experience mandates and lead projects in the offices to bridge the gap
• Take on multiple projects across operation teams by leading the mandate for continuous improvement and delivering a great customer experience
• Perform root cause analysis on major issues seen in the ground operation and lead the addressing of those through innovative problem-solving techniques
• Perform audits and send out report showcasing the health of projects at an office level
• Mentor and develop operation leaders to take up management positions across the Aramex operational network
• Maintain a healthy and safe workplace environment

Basic Requirements

• Bachelor’s degree in engineering or management
• 2-5 years of experience in Operations management in logistics, eCommerce operations or supply chain
• Demonstrated experience in process improvements, cost reduction, and operations planning
• Well versed with Microsoft Office, Knowledge of SQL is a plus

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