JOB HIRING DUBAI: CRM Executive 2 yrs exp.
Position: CRM Executive
Company: BFL Group
Link to Apply: click here
Description
- CRM management includes customizations, optimizations, workflow, and reporting.
- Marketing automation administration- integrating with the CRM system, scheduling, marketing campaign management, mobile push, and email broad-casting.
- Creating and optimizing user journeys.
- Manage all add-ons for CRM and marketing automation software, support, and integration.
- Creates and maintains CRM procedures and processes for sales and marketing.
- Builds custom reports and dashboards specific to job functions.
- Imports and exports data as required to synchronize back-end systems.
- Analyze sales and marketing data, documents, and reports to senior management on a regular basis.
- Updates job knowledge by tracking emerging CRM technologies; researches best practices in marketing and sales; participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
Qualifications
- Minimum of 2 years experience in digital marketing which has contributed to an understanding of CRM best practices and processes.
- Experience with eCommerce user journeys and customer life cycle.
- Experience working within a CRM system, preferably e-commerce-based CRM.
- Experience working with APP & WEB Engagement tool.
- Good understanding of Mobile APP user journey.
- Tech-savvy- able to troubleshoot technical problems and be proactive in seeking out and recommending new technology.
- Experience working with marketing automation, (e.g. Google Ad Word)
- Advanced web site administration skills.
- Strong data management skills.
- Comfortable providing training and support.
- Excellent communication skills, both written and oral.
- Ability to manage internal and external relations effectively.
- Detail-oriented, organized, and able to prioritize.
- Strong analytical thinking skills.
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