• Create, update and close projects or change requests in a PM software real-time
• Assist with the team BA or PM during various phases of a project (analysis, set up, testing, closure)
• Carry out user testing
• Create supporting project documentation (project plans, closure, user manuals, reports)
• Effectively communicate with developers and consultants (whether contractual or outsourced) on call and email
• Ensure all team members are updated about project changes
• Conduct follow-ups with team members to ensure tasks are on track
• Update stakeholders of the project status and conduct training
• Proactively offer ideas to further optimize the business or the unit’s processes
• Adhere to tight deadlines

*Applicants who do not have 2 years of experience in a project role but have experience launching or coordinating business improvement projects may also apply.